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Refer to the Picture and video on the TV is displayed doubly. article.Double images (Ghost image, Double image) Manuals are posted on your model support page.ģ. Refer to the instruction manual supplied with the product. Reset your TV to the factory defaults.For details, refer to the Internet streaming video will only play back in standard definition (SD) quality article If your internet speed is lower than minimum requirement, lower picture resolution will be shown. Picture quality/resolution when playback from streaming video app will automatically adjust according to your internet speed. If this only happen when watching internet streaming video app (example: YouTube, Netflix or Amazon Prime), this could be due to the internet speed.Picture quality from VHS tapes often appears to be significantly worse than other sources, symptoms often include grainy and watery picture. The quality obtained from DVD discs recorded on home DVD recorders often varies due to different quality settings being used on the recorders.For TVs with the Motionflow function, select Standard or Off.Note: If you experience issues when connecting a TV and an Audio/Video device via an analogue cable (composite or component cable) or HDMI cable, check the following section of this article before proceeding the steps below: Screen issues (Lines/Blurred/Odd colours) from the Audio/Video device There may be issues with the TV settings, broadcast signal source, Cable/Satellite box, IPTV, or other devices such as a DVD player. If the above steps do not help to resolve the symptom, the product may require service.Refer to the How to care the LCD TV article. Refer to the How to perform a software update article. If the TV is connected to an active and stable Internet connection, install the latest TV software.This is not a malfunction and will recover when the temperature rises back to normal. Note: Images may look like they are trailing or the screen may be dark during use in a cold place. Press the HOME button on the remote to display the TV menu screen.
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If using a surge protector or extension cord, it also could be faulty. These symptoms can occur if the electrical outlet is improperly wired or not producing the proper voltage. Try plugging the power cord into a different electrical outlet and/or surge protector.It is recommended to adjust the antenna direction and location. If using an antenna, broadcast signals are reflected by nearby mountain or surrounding tall buildings and may cause ghosting in the picture.Turn off any electrical or battery-operated devices that may be creating radio frequency (RF) interference.If you experience issues when connecting a TV and an Audio/Video device via an analogue cable (composite or component cable) or HDMI cable, check the following section of this article before proceeding the steps below: Screen issues (Lines/Blurred/Odd colours) from the Audio/Video device.Please contact your service provider for further information. If this issue only happen to one particular channel or broadcaster, this may be due to the broadcast signal source.There may be issues with the broadcast signal source, Cable/Satellite box, IPTV, internet speed or other devices such as a DVD player. When the issue occurs on other than the Menu screen If the above steps does not help to resolve the symptom, the product may require service.For details, refer to the How to use the Self Diagnostics option article. When using a TV with the Self Diagnostics option, try the Self Diagnostics test.
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